Overview
You can earn points by shopping with us, which can be redeemed on future purchases for a discount. Currently, you can redeem up to $15 worth of points per order.
Points Program FAQ
1. What is the Reward Point Program?
To thank you all for your support and to offer future incentives to you we wanted to give something back, this is why we have launched this great Reward Point Program.
Our Reward Point Program is as simple as it sounds. While shopping at www.fordmerchandise.com.au, you will earn Shopping Points for the money you spend.
Once earned, you’ll be able to use those points to pay for future purchases at www.fordmerchandise.com.au only.
When an order is placed, the total amount* of the order will be used to calculate the amount of points earned. These points are added to your Shopping Points account as pending points.
All pending points are listed in your shopping points account and will stay there until approved/confirmed by us. Once any pending points have been approved, they will be released and your account will be credited with the value of those points ready for you to spend on whatever you want. You must login to your account in order to view the status of your points. During the checkout process you’ll be able to pay for your order with your points balance.
* in most cases shipping fees and taxes excluded.
Currently, for every $1.00 spent at www.fordmerchandise.com.au you’ll earn 1 point.
For every 10 points you earn, you will receive $1.00 in value.
For example:
Product Cost: $100.00
Points Earned: 100
Value of Points Earned: $10.00
Please note, we reserve the right to make changes to the above rate at any time without prior notice. The rate shown here will always be current.
If you have a balance in your Shopping Points Account, you can use those points to pay for purchases made at www.fordmerchandise.com.au.During the cart stage or checkout process, there is a blue box that displays at the top of the page, stating how many points you can redeem. If you have more than 150 to use, you will be able to redeem the maximum 150 points. Click the ‘apply discount’ button to redeem the points against your order. Please note, you will still have to select a payment method if there is not enough in your Shopping Points Account to cover the cost of your purchase or if your purchase is more than the points you can redeem. Continue the checkout procedure and at the confirmation page you’ll notice that the value of the points redeemed will have been credited towards your order. Once you confirm your order, your Shopping Points account will be updated and the points used deducted from your balance. Please note that any purchase made by redeeming points will only be rewarded with additional points for the amount spent other then points.
Currently, no minimum balance is required to redeem your points. Please note, you’ll still have to select another payment method if there isn’t enough in your Shopping Points account to cover the cost of your purchase.
We strongly advise you to check this page often as we may make changes to this policy.
6. Minimum Purchase Amount Required
Currently, a minimum cart total of $20.00 (per purchase) is required before any Points Redemption can be redeemed. This means we require your cart to have $20+ worth of goods in order to activate points.
We strongly advise you to check this page often as we may make changes to this policy.
7. Maximum Points Redemption allowed per order
A maximum of 150 points ($15.00) is allowed to redeem per order.
We strongly advise you to check this page often as we may make changes to this policy.
8. Can I redeem more than $15 points in one transaction?
No. Even if you have more than 150 points on your account, the maximum you can redeem on one order at a time is $15.
9. Will I earn points for shipping fees?
No. When calculating the amount of points earned, the shipping fees are excluded.
10. Will I earn points for tax fees?
No. When calculating the amount of points earned, the taxes are excluded.
We strongly advise you to check this page often as we may make changes to this policy.
11. Will I earn points for discounted products?
Yes. When calculating the amount of points earned, all items which have been discounted are included.
We strongly advise you to check this page often as we may make changes to this policy.
12. Will I earn points when purchases paid with points?
Yes. Please note, any purchase made by redeeming points will only be rewarded with additional points for the amount spent other then points.
We strongly advise you to check this page often as we may make changes to this policy.
Currently, no restrictions apply to what items may be purchased using your points balance.
We strongly advise you to check this page often as we may make changes to this policy.
13. Products on sale Restrictions
Currently, no restrictions apply to the kind of items which may be purchased using your points balance.
We strongly advise you to check this page often as we may make changes to this policy.
14. Redeeming points along with promotional coupons
You cannot redeem points off your order while using a coupon code. Only one or the other can be used.
- Shopping Points are only available to registered www.fordmerchandise.com.au members.
- Shopping Point Rewards can only be collected and used with online purchases and are only valid at www.fordmerchandise.com.au.
- Points are non-refundable and can’t be transferred between members.
- Shopping Points are non-transferable or exchangeable for cash under any circumstances.
- Shopping Points will not be refunded for any cancelled order.
- When making any purchases with points, you will still have to select another payment method if there is not enough in your Shopping Points Account to cover the cost of your purchase.
- When calculating the amount of points earned, shipping fees and taxes are excluded.
Please note, we reserve the right to make changes to this policy at any time without prior notice or liability.
For any queries regarding our Reward Point Program, please contact us. Make sure you provide as much information as possible in the e-mail.